Force-free methods refer to training and behavior modification techniques that do not rely on the use of fear, intimidation, pain, or physical force. Instead these methods focus on rewarding desired behaviors and managing the environment to prevent unwanted ones. The key principals include: Positive Reinforcement, Redirecting, Clear Communication & Emphasis on Welfare.

Yes we do, we send updates once or twice a day depending on the owners preferences, we also send photo’s after we walk your pets. Our primary focus with updates is so that you can relax & enjoy your holiday or know your pet has had fun on their walk. We use WhatsApp for our updates.

Our services are billed in advance once your booking is confirmed we will send you an invoice your service is secured/locked in once payment has been received.

In some situations contract sitters are available. The contractor will come to your home for a Free Meet and Greet to make sure you are all a good match and all going well the booking is confirmed.

Yes our insurance extends to our contractors aswell

Yes sitters bring their own food for their stay. We use the owners salt and pepper, flour pantry staples etc. Providing the owners are happy with this of course.

Note: Use is all within reason, if we need medium to large amounts of staple pantry items we will buy our own.

Yes our sitters have a home base. Some contractors are flatting or renting and can’t have their own pets so it is a great way to fill up on cuddles and pats.

Vip Pets is a hybrid model where Vicky is the main sitter we adapt to an agency when contractors are required. The goal with this approach is to endeavor to always be able to provide a sitter for you.

Being organised is the golden rule here! If you have tentative dates let us know, no amount of notice is too far ahead! (Vicky has had clients calling her while they are booking their trip at the travel agents to manage to align dates)

No - Vip Pets does not guarantee to be able to provide a sitter for you. We will do our very best but in some cases a quality candidate is just not available.

New customers - No, You need to send us an enquiry form through and then we will get in touch with you to arrange a free Meet and Greet.

Existing clients - Yes, just check the dates on the website calendar & txt or email Vicky.

No the rates on our website are our standard prices. If medication or extra care is needed for your furry family member there is an additional daily charge for this. (This is sssessed on a case by case basis)

Yes - there maybe an additional daily charge. (Assessed on a case by case basis)